Walk-in customers can pay open parking tickets. Residents can look up their unit, renew selected cards, and pay online.
This page lets parking customers check open parking fees and create online payment orders for supported tenants and sites.
Customers must provide accurate card, resident, unit, phone, and payment information. A payment is considered completed only after the payment gateway confirms the paid status.
Parking operators may verify the card, plate, transaction, and paid amount before allowing vehicle exit or resident renewal synchronization.
We process parking and resident information such as tenant, site, card number, unit, phone number, transaction details, masked plate, invoice, and payment status to provide payment and support services.
Information is used for fee lookup, payment processing, fraud prevention, customer support, and operational reconciliation. We do not sell customer information.
Necessary information may be shared with the parking operator, payment gateway, or technical service providers only for service delivery, settlement, and support.
For complaints, incorrect payments, duplicate payments, or refund requests, contact Hotline 0908055080 or Email service@goldtek.com.vn with the payment order, card number, tenant/site, and payment time.
Requests are reviewed with the parking operator and payment provider. We aim to respond within 3 business days after receiving sufficient information.
Approved refunds or adjustments are processed according to the payment provider, bank, and parking operator policies. Refund time may depend on the original payment method.